Employee retention may seem less important in a down economy. After all, won’t there be lots of well-qualified applicants out there eager to work for you (perhaps even at a cut-rate salary)? That could be true, but you also have to wonder why these particular applicants were the ones who got let go? Yes, there [...]

There are now three generations of employees in the workplace, and the youngest, Generation Y, requires special tactics to attract and retain. They’re apt to be very tech savvy, and they enjoy jobs that offer the latest technological tools to work with, as well as ongoing training to make the most of those tools. Also, [...]

Employee retention is something it’s easy to forget about when things are going smoothly in your business. When your team seems content, it’s tempting to coast on all that good energy. Besides, it’s easy to get caught up in the day-to-day chaos of running your own business—it still happens to me sometimes, and I have [...]

Scottsdale, Arizona is one of my favorite places to visit during the long Oregon winters. While enjoying my holiday escape and attending the Fiesta Bowl parade, I got to thinking about employee retention—and clowns. I’m still amazed that every parade I’ve ever attended includes clowns. Kids hate clowns. In a recent study by the University [...]

Sometimes it takes a playful attitude to draw out hidden truths about your brand. I know an agent who has gotten a lot of mileage out of her monthly “White T-Shirt” days.  Her team revels in this activity, so consider giving it a try or adapting it in some way. Here’s how it works. Give each team [...]