This past week I was surfing the net looking for new interesting research pertaining to bosses, employee satisfaction and happiness.  I found just what I was looking for in a recent article in the Harvard Business Review,  written by  Daniel Golman and Richard Boyatzis, pioneers in the field of emotional intelligence.   The article titled, Social Intelligence [...]

Sometimes it takes a playful attitude to draw out hidden truths about your brand. I know an agent who has gotten a lot of mileage out of her monthly “White T-Shirt” days.  Her team revels in this activity, so consider giving it a try or adapting it in some way. Here’s how it works. Give each team [...]